Votematrix Privacy Policy

This Privacy Policy describes how webase ("we", "our", or "us") collects, uses, and protects information when you use the Election Management System (EMS) mobile application and related services (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of information:

a) Personal Information
  • Name
  • Mobile number
  • Date of birth
  • Voter ID or identification number
  • Email address (if provided)
b) Usage Information
  • App usage logs
  • Device information (model, OS version)
  • IP address
  • Date and time of access
c) Authentication Data
  • Login credentials or tokens used for secure access

2. How We Use Your Information

We use the collected information for the following purposes:

  • To authenticate users and manage access
  • To operate and maintain the EMS system
  • To verify voter records and election data
  • To improve app performance and reliability
  • To provide support and respond to user inquiries
  • To ensure security and prevent fraud or unauthorized access

3. Location Information

While the application is actively running, we collect users’ precise location data to support the following purposes:

  • To determine whether a user is working in the field, market, or designated work areas
  • To enable geofencing and real-time location-based features
  • To monitor activity status for operational and attendance-related functionalities
  • To improve service accuracy and overall app performance

Location updates are securely transmitted to our backend servers at regular intervals ( *approximately every 10 seconds* ). This information is used strictly for app functionality, is not sold to third parties, and is protected using appropriate security measures. Users can disable location access at any time through their device settings.

4. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share information only in the following cases:

  • With authorized election administrators or system operators
  • When required by law, regulation, or legal process
  • To protect the rights, safety, or security of the system or users
  • With trusted service providers who assist in operating the system, under strict confidentiality obligations

5. Data Storage and Security

We implement reasonable technical and organizational measures to protect your data, including:

  • Secure API access
  • Encrypted data transmission
  • Authentication and access controls

Despite our efforts, no system is completely secure. You use the Service at your own risk.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal and regulatory requirements
  • Maintain election records and audit trails

When data is no longer required, it is securely deleted or anonymized.

7. User Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict processing

To exercise these rights, contact us using the details below.

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal data from children. If we become aware of such data, it will be deleted promptly.

9. Third-Party Services

The app may use third-party services (e.g., analytics, hosting) that may collect information used to identify you. These services are governed by their own privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Information

If you have any questions about this Privacy Policy or data practices, contact us:

Company Name: webase

Email: support@webase.com.bd

Website: https://webase.com.bd